Trainer Opportunity From a Life Insurance Company

6 days ago

Hyderabad, India Shriram Life Insurance Company Full time

PURPOSE OF THE POSITION: Works closely with managers/supervisors to address skill & productivity aspects of callers- DUTIES & RESPONSIBILITIES:
- Develop and deliver training solutions for sales team of the digital channel that include group sessions, training videos, web-based programs, printed manuals etc.
- Conduct role playing activities to develop interpersonal skills (E.g Negotiation, Team work and conflict management )
- Organize classroom style seminars about Product features, Sales technique & Quality process.
- Ensure new hires take on basic sales training courses, including communication and closing skill
- Liaise with managers and encourage on-the-job coaching (e.g how to handle difficult client cases)
- Maintain updated records of training curriculum and material
- Presents in-person and group sessions.
- Support Team Leaders and Process Leaders in building and skilling of Sales force through collaborative on-the-job Demonstration, observation and Orientations.
- Specializes in Life Insurance industry and keeps current on modules and Technologies.
- Familiarity with interactive learning activities
- MINIMUM REQUIREMENTS:
- Educational Qualifications
- Graduation Years of Experience
- 3 - 8 years’ Experience in Sales Training(Preferred from inbound call center only with Life Insurance Experience)/BPO training
- Additional Skill Required Good command on English, Hindi, Telugu and Tamil Languages Any Other
- Specification Strong Interpersonal skill /Team Player
- Walk-In address for Hyderabad- Shriram Life Insurance Co. Ltd- SS Central, 4th Floor,Landmark: - Above DHL Office & Adjacent to Mehdi Function Hall,- Lakdikapul, AC Guards,HYDERABAD - 500004- Walk-In address for Chennai- Shriram Life Insurance Co. Ltd,- Lohamanradhri Towers, No: 77,77,79, 4th Floor, Pantheon Road,- Egmore, Chennai - 600008, Tamilnadu- Kindly reach me out for any clarification onRole:
Process Trainer
- Salary:
3,25,000 - 6,00,000 P.A.
- Industry:
Analytics / KPO / Research
- Functional Area:
Teaching & Training
- Role Category:
Corporate Training
- Employment Type:
Full Time, Permanent
- Key Skills

Training Delivery

Training Need Analysis

Customer Service Training

Behavioral Training

TNI

Sales Training

Skills highlighted with ‘‘ are preferred keyskills
- Education
- UG:
Any Graduate

**Company Profile**:

- Shriram Life Insurance
- About Shriram Life Insurance
Shriram Life Insurance Company Limited (SLIC) is a part of Rs.1, 40,000 Crores financial services conglomerate Shriram Group, in association with Sanlam Group of South Africa. Shriram Life is a profit making Life Insurance Company with a mission to be the No.1 Life Insurance Company in the country with a purpose to serve the segments of society most vulnerable to economic impacts in the event of the loss of breadwinner of the family.
Life insurance arm of Shriram Group has carried forward the group philosophy of financial inclusion by penetrating the unexplored segments. Shriram Life has significantly focused on Inclusive growth by taking life insurance to the section where it is needed the most -The 'AAM AADMI' (Common Man)
SLIC is embarking on an ambitious expansion plan & is on lookout for talented & ambitious professionals.
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