Solutions Architect

**Why Kyndryl**

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?

We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. We invest heavily in you - not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term. And we give back - from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.

**Your Role and Responsibilities**
- Providing 24* 7 database support including incidents, requests & changes.
- Providing on-call database support during weekends & out of business hours.
- Provide 24x7 support for critical production systems.
- Strong knowledge on Production Database Operations & understanding the importance of BAU.
- Good Knowledge on ITIL Framework.
- Effective communication (Written & Verbal).
- Experience on Incident Mgt and managing Crises calls by engaging with Vendors & Client
- Strong analysis skills, Problem Solving and Decision making.
- Willing to accept/take responsibility and problem ownership.
- Skill-up on new concepts, features and Open-source technology and being Mentors.
- Ability to work in a rapidly changing environment.
- Planning and execution of PSU Patching & Upgradation of SQL Server (Legacy Mgt).
- Good Experience on automating PSU Patching, installations and other BAU tasks.
- Experience in using Performance Monitor, SQL Profiler and optimizing the queries, tracing long running queries, blockings and deadlocks.
- Account Management (Login Creation, Deletion, Profile Modification) & managing Security/Audit parameters.
- Knowledge on index de-fragmentation, re-indexing and update the index statistic
- Configuration & Monitoring High Availability, Log-Shipping, DB Mirroring, Replication, Clustering and Always-ON.
- Periodical Backups of the database and timely recovery when required. Scheduling the automated backup jobs.
- Scheduling, Monitoring and Troubleshooting SQL Agent Jobs/Autosys Maintenance Jobs & Maintenance Plans.

**Required Technical and Professional Expertise**
- Effective communication (Written & Verbal).
- Experience on Incident Mgt and managing Crises calls by engaging with Vendors & Clients.
- Strong analysis skills, Problem Solving and Decision making.
- Willing to accept/take responsibility and problem ownership.
- Skill-up on new concepts, features and Open-source technology and being Mentors.
- Ability to work in a rapidly changing environment.
- Planning and execution of PSU Patching & Upgradation of SQL Server (Legacy Mgt).
- Good Experience on automating PSU Patching, installations and other BAU tasks.
- Experience in using Performance Monitor, SQL Profiler and optimizing the queries, tracing long running queries, blockings and deadlocks.

**Preferred Technical and Professional Experience**
- Good Knowledge on ITIL Framework.
- Knowledge on index de-fragmentation, re-indexing and update the index statistics.
- Configuration & Monitoring High Availability, Log-Shipping, DB Mirroring, Replication, Clustering and Always-O.
- Periodical Backups of the database and timely recovery when required. Scheduling the automated backup jobs.
- Scheduling, Monitoring and Troubleshooting SQL Agent Jobs/Autosys Maintenance Jobs & Maintenance Plans.

**Required Education**

Bachelor's Degree

**Preferred Education**

Master's Degree

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

**Other things to know**

**Primary Job Category**

Software Development & Support

**Role (Job Role)**

Software Developer

**Employment Type**

Full-Time

**Contract Type**

Regular

**Position Type**

Early Professional

**Travel Required**

Some travel may be required based on business demand

**Company**

(Y030) Kyndryl Solutions Private Limited

**Is this role a commissionable / sales incentive based position**

No