Sales Coordinator

22 hours ago

Bengaluru Karnataka, India Cherrytop education pvt ltd Full time

**Job Summary**:
The Sales Coordinator plays a crucial role in supporting the sales team by managing administrative tasks, coordinating sales activities, maintaining customer relationships, and ensuring smooth sales operations. This role involves handling inquiries, processing orders, preparing reports, and collaborating with internal departments to drive business growth.

**Key Responsibilities:Sales Support & Coordination**:

- Assist the sales team in managing daily operations and ensuring seamless communication between departments.
- Maintain and update customer databases, sales records, and reports.
- Process customer orders, invoices, and follow up on pending payments.
- Handle incoming inquiries, providing necessary information to clients and forwarding leads to the sales team.

**Customer Relationship Management**:

- Serve as a point of contact for customers, addressing their queries and concerns promptly.
- Follow up with clients regarding quotations, orders, and payments.
- Maintain strong customer relationships and ensure high levels of satisfaction.

**Administrative & Reporting Tasks**:

- Prepare and maintain sales reports, forecasts, and performance metrics.
- Coordinate with the accounts department for billing and payment tracking.
- Assist in preparing sales presentations, proposals, and marketing materials.

**Internal Coordination**:

- Work closely with the marketing team to align sales efforts with promotional campaigns.
- Coordinate with the production and purchase teams to ensure timely delivery of products.
- Support the HR team in tracking sales team attendance, incentives, and performance reviews.

**Process Optimization & Compliance**:

- Ensure adherence to company sales policies and procedures.
- Identify areas for process improvement and contribute to developing more efficient workflows.
- Assist in developing Standard Operating Procedures (SOPs) for the sales team.

**Key Skills & Qualifications**:

- Bachelor's degree in Business Administration, Sales, or a related field.
- 2+ years of experience in sales coordination, customer service, or a similar role.
- Strong communication and interpersonal skills.
- Proficiency in CRM software (e.g., Trackolap) and Microsoft Office (Excel, Word, PowerPoint).
- Excellent organizational and multitasking abilities.
- Ability to work under pressure and meet deadlines.

**Preferred Skills**:

- Experience in handling overdue payments and customer follow-ups.
- Knowledge of sales incentive structures and reporting.
- Familiarity with Tally for sales-related accounting tasks.

Pay: ₹22,000.00 - ₹28,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

**Speak with the employer**
+91 9606946483
Expected Start Date: 15/02/2025

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