Service Advisor

5 days ago

Ludhiana Punjab, India Joshi Mercedes Benz Full time

Service advisor are the face of dealership and play a crucial role in defining customer service experience.
- Responsible for generating revenue for dealership by offering right services as per the requirement and ensure the customer satisfaction by fulfillment of their requirements.
- Advise customers for suitable service product and required jobs to be done as per the customers’ need.
- Translate the customer requirement in technical instructions with quick test and environment data collected during reception with the help of Quality Inspector.
- Keep on updating the vehicle status to customers during service.
- Perform handover process by clear explanation of invoice to customers and ensure the satisfaction through instant feedback.

**Share your resume or references at 9878941946.**

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Diploma (required)

**Experience**:

- Automobile service advisor: 4 years (required)

**Language**:

- English (required)

License/Certification:

- 4 wheeler license (required)

**Location**:

- Ludhiana, Punjab (preferred)

Work Location: In person

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