Customer Support Executive

4 days ago

Thrissur Kerala, India SSPV Consultants Private Limited Full time

**Job Title**: Customer Support Executive

**Experience**: 1-2 years of experience in customer support, preferably in foreign exchange transactions

**Education**: Graduate preferred

**Employment Type**:Full-Time

**Job Overview**:
We are seeking a Customer Support Executive with experience in foreign exchange transactions to handle customer interactions and branch operations efficiently.

**Key Responsibilities**:

- Handle cash transactions and maintain accurate billing records.
- Assist walk-in customers and provide information on foreign exchange services.
- Quote and book currency rates with customers.
- Manage fund withdrawals and support customers in currency purchase and sales.
- Coordinate with the head office for export booking and domestic currency transfers.
- Prepare and submit daily and monthly reports to the Branch Manager.
- Ensure proper filing of all vouchers and transaction-related documents.
- Follow operational procedures and ensure compliance with KYC, AML, and RBI regulations.
- Promote the company’s financial products and services.
- Address customer inquiries and escalate complaints when necessary.

**Skills & Competencies**:

- Experience in foreign exchange transactions is required.
- Strong communication skills (oral & written).
- Good customer service and interpersonal skills.
- Ability to work in a fast-paced environment.
- Problem-solving and decision-making abilities.
- Strong mathematical and data entry skills.
- Ability to manage transactions efficiently and accurately.

**Why Join Us?**
- Full training provided for the role.
- Career growth opportunities to Assistant Branch Manager roles.
- Competitive salary and performance-based incentives.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Thrissur, Kerala: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer support: 1 year (preferred)

Work Location: In person

  • Customer Support Executive

    3 days ago

    Chennai, Tamil Nadu Thiruvananthapuram, Kerala, India Customer Service Executive Full time

    A team leader has to perform a variety of duties to ensure that the team operates smoothly and work towards achieving the company s objectives Here are some of their essential duties and responsibilities - Setting their team s goals and communicating them effectively- Developing and implementing plans and strategies- Delegating responsibilities to team...

  • Customer Support Executive

    2 weeks ago

    Thrissur, India Linen Trail Full time

    Customer Support Executive (Email, WhatsApp & Voice)Location: Thrissur, KeralaCompany: Linen Trail – India’s Quiet Luxury Linen LabelAbout the Role:We’re looking for a Customer Support Executive who can deliver exceptional service across Email, WhatsApp, and Voice . You’ll be the first point of contact for our customers helping them with orders,...

  • Customer Support Executive

    2 weeks ago

    Thrissur, India Linen Trail Full time

    Customer Support Executive (Email, WhatsApp & Voice)Location: Thrissur, KeralaCompany: Linen Trail – India’s Quiet Luxury Linen LabelAbout the Role:We’re looking for a Customer Support Executive who can deliver exceptional service across Email, WhatsApp, and Voice . You’ll be the first point of contact for our customers helping them with orders,...

  • Customer Support Executive

    2 weeks ago

    Thrissur, India Linen Trail Full time

    Customer Support Executive (Email, WhatsApp & Voice)Location: Thrissur, KeralaCompany: Linen Trail – India’s Quiet Luxury Linen LabelAbout the Role:We’re looking for a Customer Support Executive who can deliver exceptional service across Email, WhatsApp, and Voice. You’ll be the first point of contact for our customers helping them with orders,...

  • Customer Support Executive

    2 weeks ago

    Thrissur, India Linen Trail Full time

    Customer Support Executive (Email, WhatsApp & Voice)Location: Thrissur, Kerala Company: Linen Trail – India’s Quiet Luxury Linen LabelAbout the Role: We’re looking for a Customer Support Executive who can deliver exceptional service across Email, WhatsApp, and Voice. You’ll be the first point of contact for our customers helping them with orders,...

  • Customer Support Executive

    2 weeks ago

    Thrissur, India Linen Trail Full time

    Customer Support Executive (Email, WhatsApp & Voice)Location: Thrissur, Kerala Company: Linen Trail – India’s Quiet Luxury Linen LabelAbout the Role: We’re looking for a Customer Support Executive who can deliver exceptional service across Email, WhatsApp, and Voice. You’ll be the first point of contact for our customers helping them with orders,...

  • Customer Support Executive

    2 weeks ago

    thrissur, India Linen Trail Full time

    Customer Support Executive (Email, WhatsApp & Voice)Location: Thrissur, Kerala Company: Linen Trail – India’s Quiet Luxury Linen LabelAbout the Role: We’re looking for a Customer Support Executive who can deliver exceptional service across Email, WhatsApp, and Voice. You’ll be the first point of contact for our customers helping them with orders,...

  • Customer Support Executive

    2 weeks ago

    Thrissur, India Linen Trail Full time

    Customer Support Executive (Email, WhatsApp & Voice)Location: Thrissur, KeralaCompany: Linen Trail – India’s Quiet Luxury Linen LabelAbout the Role:We’re looking for a Customer Support Executive who can deliver exceptional service across Email, WhatsApp, and Voice. You’ll be the first point of contact for our customers helping them with orders,...

  • Customer Support Executive

    2 weeks ago

    Thrissur, India Linen Trail Full time

    Customer Support Executive (Email, WhatsApp & Voice)Location: Thrissur, Kerala Company: Linen Trail – India’s Quiet Luxury Linen LabelAbout the Role: We’re looking for a Customer Support Executive who can deliver exceptional service across Email, WhatsApp, and Voice. You’ll be the first point of contact for our customers helping them with orders,...

  • Customer Support Executive

    2 weeks ago

    Thrissur, India Linen Trail Full time € 3,00,000

    Customer Support Executive (Email, WhatsApp & Voice) Location: Thrissur, Kerala Company: Linen Trail – India’s Quiet Luxury Linen Label About the Role: We’re looking for a Customer Support Executive who can deliver exceptional service across Email, WhatsApp, and Voice . You’ll be the first point of contact for our customers helping them with orders,...