Client Services Coordinator

2 weeks ago


Navi Mumbai Maharashtra, India Notion Technologies Full time

We are seeking an experienced and resourceful client services coordinator to oversee the day-to-day relations with our clients.

The client services coordinator will be responsible for collecting information on how to best serve clients. You will report directly to senior management and work closely with different role players, e.g. teams within the organization, vendors, and customers.
- Schedule meetings or telephone conferences between clients and management.
- Compile and maintain records on client accounts.
- Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions.
- Escalate complaints to relevant departments.
- Liaise with in-house teams to adjust service offerings and assess related costs.
- Build and maintain close relationships with clients.


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