Quality Auditor

**PeopleCert** is looking for **Quality Auditors **(Freelancers), who will ensure that approved centres comply with regulatory requirements. If you are suitably experienced and would be a perfect fit, we would love to hear from you. The role of the QA relates to the external quality assurance of a centre's infrastructure, systems and internal quality assurance arrangements, to ensure that our exams are delivered securely.

**As a Quality Auditor (QA), your tasks will include the following**:

- Perform on demand centre audit/monitoring activities with new and existing centres to ensure compliance with policies and procedures.
- Provide centres with clear and constructive advice, support and guidance with regard to internal quality arrangements and our qualifications, policies and procedures and regulatory requirements.
- Carry out announced and/or unannounced visits to monitor the conduct and integrity of examinations.
- Carry out audit activities to verify the compliance of a new examination room/venue according to set specifications.
- Complete accurate centre audit reports/records.
- Inform centres of any identified non-compliance and actions required to remedy, monitor and follow up on actions.
- Undertake investigations regarding complaints, appeals and/or alleged malpractice/maladministration.
- Ensure compliance with internal Management Systems.

**What we look for**:

- Experience in teaching or exams is essential
- Relevant quality assurance experience in the context of training and/or examination is a prerequisite
- Excellent command of the English language (level C2), knowledge of additional language will be an asset
- Availability on demand (audits will be planned in advance and after mutual agreement); flexibility for occasional short-period travelling is desired
- Ability to report in writing, accurately and succinctly
- Be able to meet deadlines
- Excellent interpersonal, verbal and written communication skills
- Punctuality and reliability, maintaining high levels of integrity at all times
- Exceptional attention to detail
- Easy access to the relevant country/location

**If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you**

**About PeopleCert**

**PeopleCert** is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.

**Quality, Innovation, Passion, Integrity** are the core values which guide everything we do.

Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.

**Working on Home Office (HO) Secure English Language Tests (SELTs)**

Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.

**If working on the SELT service in the UK, background checks will include**:

- A basic or enhanced Disclosure Barring Service (DBS) check
- Right to Work in the UK check (including nationality, identity and place of residence)
- HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)
- Financial background check
- Employment reference check.
- If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.