Voice Process Executive- Fresher-excellent English

1 week ago


Gurugram Haryana, India Ujobs Consulting Full time

The **Customer Service Specialist** will be responsible for greeting clients, understanding their requirements, and connecting them with the appropriate person or department to ensure their needs are met efficiently. The role requires strong communication skills, a friendly attitude, and a commitment to providing excellent service.

**Key Responsibilities**:

- **Client Greeting**: Welcome clients and members in a professional and friendly manner.
- **Understand Client Needs**: Actively listen to client inquiries and understand their requirements to provide accurate assistance.
- **Connect with the Right Person**: Direct clients to the appropriate department or individual who can best address their needs.
- **Follow-Up**: Ensure that client issues or inquiries are addressed promptly, following up to ensure satisfaction.
- **Maintain Records**: Keep accurate records of client interactions and any follow-up actions.

**Requirements**:

- Professional in English
- Commute to this job's location
- Can start immediately

**HR Whatsapp - 9560932363**

Pay: ₹21,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)

**Location**:

- Gurugram, Haryana (required)

Work Location: In person

**Speak with the employer**
+91 9560932363



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