International Voice Process Executive

2 days ago

Gurugram Haryana, India CORPAVENUE Full time

**Job Title**: International Process Executive
**Process Type**: Voice (Customer Support)
**Location**: Work from Office, Gurugram.

**Key Responsibilities**
- Assist international customers
- Resolve queries promptly with professionalism and empathy
- Provide accurate and clear information to customers.
- Maintain high service quality standards while adhering to process guidelines.
- Work in night shifts and manage a high volume of calls effectively.
- Document customer interactions and follow up on unresolved issues.

**Eligibility Criteria**
- **Education**: Graduate.
- Minimum **1 year of international call centre experience** required.
- Freshers with excellent communication skills are also eligible

**Skills**:

- Exceptional verbal and written communication skills in English.
- Strong interpersonal skills and the ability to work under pressure.

**Work Conditions**
- **Working Days**: 5 days a week with rotational shifts and rotational offs.
- **Transportation**: cab facility available within 20kms from office.
- **Work Mode**: Work from Office.

Pay: ₹26,000.00 - ₹35,000.00 per month

**Benefits**:

- Commuter assistance
- Provident Fund

Application Question(s):

- Are you available for immediate joining?
- What is the highest level of education that you have?

**Language**:

- fluent English (required)

Work Location: In person

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