Op Billing Executive

4 days ago

Greater Noida, India Motherhood Hospital, Gaur city 2 Full time

At OP:

- Greet customers with warmth & politeness.

Help customers fill the registration forms and any related documents.
- Complete the Registration Process and generate UHID Cards for patients

Ensure that customers are comfortable; keep track of them and in case of any changes to their schedule, update them at the earliest.
- While talking to customers, pay full attention, understand their specific queries and respond appropriately. If you are unable to resolve the query, seek assistance from a senior.
- Communicate updates of the patients to their relatives’ time to time.
- Coordinate patient movement into Consultant chambers; be alert and track waiting patients.
- Be aware of open slots for walk-in patients; schedule them as per availability.
- If consultant advises, accompany patients to referred departments for investigations.
- Ensure Billing is advised to charge for all diagnostic services and bills are updated accurately.
- Make bookings (reservations) for the beds if required; book appropriate bed type.
- Be aware of escalation matrix.
- Collect feedback from all customers.

Admissions:

- Receive admission request form from patient.
- Conduct the admission process smoothly, ensure all documents are duly filled and signed by patient/attendant; all fields are filled in the admission portal; appropriate Bed is blocked
- Collect deposit
- Escort patient to the floor and assigned room
- Nursing station and concerned consultant is informed about the admission

Reports Dispatch:

- Coordinate hand over of reports not collected by customer earlier.

Administrative:

- Understand Hospital Information System for carrying out billing jobs. Prepare bills by entering all lab orders, medications, and services given to patients.

Maintain Daily New Registration Tracker, OPD count, Daily Collection & Submission.
- Ensure general cleanliness of the floor.

Ä Fulfilling the Service Vision & Inter-department Coordination:

- Is well-groomed as per standard; maintains discipline and decorum.
- Responsible for the implementation of the Service Vision - ensures personalized care while delivering service.
- Engages well with Clinicians and colleagues, builds respect and rapport.
- Coordinates with support departments to ensure customers are comfortable and services are as per standard.

Pay: ₹20,000.00 - ₹30,000.00 per month

Ability to commute/relocate:

- Greater Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Billing: 1 year (preferred)

Work Location: In person

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