L3 IBM Bigfix

3 hours ago

Noida Uttar Pradesh, India NTT DATA Full time

**Req ID**: 342061

We are currently seeking a L3 IBM BigFix & Qualys Administrator to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Key Responsibilities

**IBM BigFix Management**:

- Manage and maintain the entire IBM BigFix infrastructure, including servers, relays, and clients across Windows and Linux environments.
- Design, develop, and deploy automation scripts (e.g., PowerShell, Shell scripting, Python) and custom Fixlers to streamline patch management and software distribution.
- Monitor patch deployments, compliance status, and endpoint health using the BigFix console and Web Reports.
- Perform advanced troubleshooting and root cause analysis (RCA) for complex patching, deployment, or agent-related issues.
- Implement and manage security policies and configurations across all managed endpoints.

**Qualys Management**:

- Administer and configure the Qualys vulnerability management platform, including defining scanning policies and managing asset groups.
- Coordinate and execute regular vulnerability assessments and scans of the IT infrastructure.
- Analyze vulnerability data from Qualys scans, prioritize remediation efforts based on risk, and generate detailed reports for management and compliance audits.
- Collaborate with the Security team to align Qualys detections with available patches and remediation actions within BigFix.

**General & L3 Support**:

- Integrate BigFix and Qualys with other IT systems, such as ServiceNow (ITSM platform), SIEM solutions, and monitoring tools, to ensure seamless operations.
- Plan and manage system upgrades, architecture changes, and disaster recovery strategies for both platforms.
- Ensure all processes and systems comply with enterprise security protocols and regulatory requirements (e.g., PCI, HIPAA).
- Maintain comprehensive documentation for system architecture, operational standards, and troubleshooting procedures.

Required Qualifications and Skills
- ** Experience**: 7+ years of experience in endpoint management and vulnerability management, with a strong focus on IBM BigFix and Qualys.
- ** Technical Skills**:
- Expert proficiency in IBM BigFix/Endpoint Management platform operations, architecture, and advanced relevance language scripting.
- Strong working knowledge of the Qualys vulnerability management suite (VMDR).
- Expertise in Windows/Linux/Unix operating systems and command-line interfaces.
- Proficiency in scripting languages (PowerShell, Python, Shell scripting) for automation.
- Familiarity with networking concepts, security best practices, and ITIL processes.
- ** Soft Skills**:
- Strong analytical and problem-solving skills, with a focus on advanced troubleshooting and RCA.
- Excellent communication skills to collaborate with cross-functional teams and report to stakeholders.
- Attention to detail and the ability to manage complex, large-scale IT environments.
- ** Education/Certifications (preferred)**:
- Bachelor's degree in computer science, Information Technology, or a related field. Relevant certifications such as IBM Certified Deployment Professional - BigFix, Qualys certifications, CompTIA Security+, or ITIL.

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