Transport Executive

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Transport Executive
Work Dynamics

**What this job involves**:
To maintain 24/7 transport helpdesk to receive & resolve transportation queries.
Receive and log for transport services - record complete details of the service requests/ complaints from employees.
Maintain accurate information of movements of all transport vehicles.
Maintain a daily pickup and drop list of staff.
Maintain and accurate and readily available list of important transport related telephone numbers.
Prepare daily/ weekly reports as required on transport requests and vehicular movements.
Contribute to monthly management report.
Adhere to SLA & KPI as agreed.
Mails - respond to the user's queries/ complaints/ feedback on mails or on phone within the turnaround time
Continuous follow-ups with vendors
Delay Notification should be intimated to the associates Spocs/ Manager with in the time frame
Receive and log for transport services - record complete details of the service requests/complaints from employees.
Respond to all alerts including geofencing violation, over speeding, SOS or Panic alarm etc

Performance objectives
The Helpdesk executive is responsible for Calls/ Mails - respond the user's queries/ complaints/ feedback on mails or on phone within the turnaround time, Make sure all the calls are responded and recorded.
All alerts including geofencing violation, over speeding, SOS, or Panic alarm etc are responded within agreed timelines

**Qualification (E)**: Degree / Diploma

**Industry Type**: Hotel, IT, Travel, FM Services, Fresher

**Overall Experience**: 0 - 3 years

**Industry Experience**: 0 - 2 years

**Technical Skills (E)**: MS Office & Mail communication

**Generic Skills (E)**: Communication, Interpersonal

**Behaviours**: Achievement level, Teamwork, Learning attitude & Positive thinking

What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Keep your ambitions in sight and imagine where JLL can take you...

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.