Client Service Associate

7 days ago

Mumbai Maharashtra, India COLIFT GmbH Full time

**About COLIFT**
COLIFT is a leading European expert network platform that connects businesses with a vast network of pre-vetted consultants and freelance experts. We help our clients provide on-demand primary insights from a global professional network. COLIFT experts and our clients include phone consultations, expert webinars and in-person meetings.

**About the Role**
As an **Associate** on the Client Services team at COLIFT, you will play a crucial role in connecting our clients with the right expertise. You will act as a key point of contact, understanding client needs, identifying the best experts from our network, and sourcing new professionals when needed. This role offers a unique opportunity to gain hands-on experience in consulting, develop strong business acumen, and strengthen your communication and relationship-building skills.

**What you will do**:

- Collaborate with Project Managers and Clients to understand project objectives, requirements, and challenges.
- Conduct research to identify top-qualified experts using LinkedIn, press releases, case studies, and other relevant sources.
- Build and maintain relationships with both clients and experts, ensuring smooth collaboration and trust.
- Contribute to the growth of the COLIFT network by identifying and inviting new experts to join our platform.
- Support the Client Services team with administrative and project management tasks as needed.

***What you will learn**:

- Operate within a client-centric environment, prioritizing their needs and satisfaction.
- Gain exposure to a diverse range of industries and business challenges.
- Develop strong research and analytical skills to identify the best experts for each project.
- Hone your communication skills, both written and verbal, to build strong relationships with clients and consultants.
- Gain experience in project management and collaboration through supporting the Client Services team.

**Requirements**:
**Who you are**:

- **Strong communicator with excellent written and verbal skills in English (C1 level), capable of effectively conveying ideas, collaborating with teams, and engaging with stakeholders across various channels.**:

- A recent graduate with focus in finance or human resources or business administration with interest in recruitment
- Highly organized and detail-oriented, with the ability to manage multiple tasks simultaneously.
- Prior experience or internship in an expert network, financial analysis, recruitment, or business administration is preferred.

**Selection Process**

**Benefits**:
**This role offers several benefits**:

- You will receive a fixed bonus as well as a variable bonus based on performance.
- The position provides a hybrid work environment, with only morning shifts, ensuring a manageable work schedule.
- You will join a collaborative and supportive team that emphasizes work-life balance and fosters a positive company culture.

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