Hod

**Job Opening: Female Head of Department (HOD) - Hospitality Sector**
**Location**: Kalyani, West Bengal
**Company**: Aryanaa Group (Hotel Division)

**Position Overview**:
**Key Responsibilities**:

- Lead and manage departmental staff to ensure smooth day-to-day hotel operations.
- Supervise front office, housekeeping, F&B services, and guest relations as per departmental assignment.
- Maintain guest satisfaction by ensuring top-quality service and prompt resolution of guest concerns.
- Coordinate with other departments for seamless interdepartmental functioning.
- Train and mentor team members to achieve operational goals and service excellence.
- Ensure compliance with health, hygiene, and safety standards.
- Monitor departmental budgets, resource allocation, and cost control.
- Conduct regular team meetings, performance reviews, and implement process improvements.

**Required Qualifications**:

- Bachelor's or Diploma in Hotel Management or Hospitality.
- Minimum **5+ years of experience** in the hospitality industry, with **2+ years in a supervisory or HOD role**.
- Strong leadership, interpersonal, and organizational skills.
- Proficiency in hospitality management software and operations tools.
- Fluency in English, Hindi, and Bengali preferred.

**What We Offer**:

- Competitive salary and incentives
- Supportive and professional work environment
- Opportunities for growth within the Aryanaa Group
- Staff meals and accommodation (if required)

**To Apply**:
Contact**:+91 8777693125 | +91 8100076654**

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person