Restaurant Captain

3 days ago

Powai Mumbai Maharashtra, India PRASD FOOD DIVINE Full time

**Service Excellence**: Oversee and ensure the highest standards of service in both the fine dining restaurant and banquet areas. Lead by example to deliver a refined and personalized dining experience.
- **Guest Interaction**: Interact with guests in a professional and engaging manner, anticipating their needs and providing assistance. Address any guest concerns or requests promptly and courteously.
- **Fine Dining Operations**: Coordinate and manage the flow of service in the fine dining restaurant. Supervise the dining room staff, including servers and support staff, to ensure a smooth and efficient service.
- **Banquet Coordination**: Collaborate with event planners and banquet staff to execute flawless banquet events. Coordinate with kitchen and service teams to ensure all aspects of events are seamlessly executed.
- **Training and Development**:Provide training and guidance to restaurant and banquet staff on service standards, etiquette, and customer interaction. Foster a positive and professional team environment.
- **Quality Control**:Ensure the presentation and quality of food and beverages meet the highest standards. Conduct regular inspections of table setups, service areas, and overall ambiance.
- **Team Collaboration**: Work closely with kitchen staff, servers, and support staff to ensure effective communication and coordination. Collaborate with management to address any operational challenges.
- **Guest Reservations**: Manage guest reservations, including assigning tables and coordinating with the reservation team to accommodate special requests.
- **Up-selling and Revenue Generation**: Proactively suggest menu items and upsell offerings to enhance the guest experience. Contribute to revenue generation through effective sales techniques.

**Skills & Experience**:

- Proven experience as a Captain/ Senior Steward or similar role in fine dining restaurants and banquet settings.
- Exceptional customer service and interpersonal skills.
- Leadership abilities with a calm and composed demeanor.
- Detail-oriented with excellent organizational skills.
- Familiarity with fine dining service protocols and banquet event coordination.
- Ability to work under pressure and handle challenging situations with professionalism.
- Flexibility to work evenings, weekends, and holidays.

**Education**:Degree in Hospitality Management or a related field is preferred.

**Year of Experience**:2-3 Years

**Salary**: ₹9,116.61 - ₹26,142.74 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Powai, Mumbai, Maharashtra (required)

Ability to Relocate:

- Powai, Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 09324929207

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