Tele Caller Executive

5 days ago

Panchkula, India Kuber infotech Full time

Job Description:
A Tele caller is responsible for conducting outbound calls to clients and business partners globally.Tele Caller will play a key role in promoting the company's trade services, handling inquiries, and maintaining communication with clients and international partners. Strong communication skills, cultural awareness, and a grasp of international trade practices are crucial for success in this role.

, Permanent.

Experience: 1 years in the same domain is preferred, “Freshers are also invited.”

Ability to Commute: SCO 8, Sector 16 Panchkula, Haryana.

Work Location: In person

Roles and Responsibilities:

- Outbound Calling: Initiate calls to potential customers or clients based on provided scripts or leads to promote products or services.
- Customer Engagement: Engage in effective and persuasive conversations to build rapport with customers, address their inquiries, and provide relevant information.
- Sales Conversion: Utilize sales techniques to convert leads into sales, meeting or exceeding set targets for conversion rates and revenue generation.
- Product Knowledge: Acquire in-depth knowledge of the products or services being offered in order to address Customer queries accurately and highlight key selling points.
- Data Management: Maintain accurate and up-to-date records of customer interactions, transactions, and any
- follow-up activities using the provided CRM (Customer Relationship Management) system.
- Objection Handling: Effectively handle objections or concerns raised by customers, providing appropriate solutions or escalating issues to higher authorities when necessary.
- Quality Assurance: Adhere to predefined quality standards and call protocols to ensure a consistent and positive customer experience during every interaction.
- Feedback and Reporting: Provide regular feedback to team leaders or supervisors regarding customer preferences,
- common issues, and suggestions for improvement, and prepare and submit regular reports on call performance and outcomes.

Qualification:

- Education: Bachelor’s or equivalent.
- Communication Skills: Excellent verbal communication in English.
- Experience: Prior experience in telemarketing or customer service is a plus.

Perks and Benefits:

- Five Days working.
- Gym membership.
- Fuel allowance.
- Meal provided.
- Weekly movie tickets.
- Incentives on performance.
- Positive work environment.

Warm Regards,

Human Resources | Zomono

SCO 8, Sector 16, Panchkula, Haryana 134109.

Connect for job related queries:
+91 8968091699

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Evening shift
- Rotational shift

Supplemental pay types:

- Commission pay

**Education**:

- Bachelor's (preferred)

**Experience**:

- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (required)

Ability to Commute:

- Panchkula, Haryana (required)

Work Location: In person

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