Travel Executive
2 weeks ago
A Travel Executive, also known as a Travel Coordinator or Travel Agent, is responsible for facilitating and organizing travel arrangements for individuals or groups. They work in various settings such as travel agencies, tour operators, corporate travel departments, or as independent consultants. Their primary goal is to ensure smooth and efficient travel experiences for their clients.
**Responsibilities**:
Client Consultation: Interacting with clients to understand their travel needs, preferences, and budget constraints. Providing personalized travel advice and suggestions based on client requirements.
Itinerary Planning: Creating detailed travel itineraries that include transportation, accommodation, sightseeing activities, and any other relevant arrangements. Researching and selecting suitable travel options that meet client expectations.
Booking and Reservations: Making flight, hotel, car rental, and other travel reservations on behalf of clients. Coordinating with airlines, hotels, and other service providers to secure bookings and confirmations.
Financial Management: Calculating travel costs and providing accurate price quotes to clients. Managing budgets and financial transactions related to travel bookings, such as processing payments and issuing invoices.
Customer Service: Providing exceptional customer service by promptly responding to inquiries, resolving issues, and addressing any concerns or complaints that may arise before, during, or after the trip.
Destination Knowledge: Staying updated on travel trends, destinations, and industry regulations. Researching and acquiring knowledge about various locations, attractions, local customs, weather conditions, and travel advisories.
Travel Coordination: Coordinating with various stakeholders, including airlines, hotels, transport companies, and tour operators, to ensure all components of the travel plan are properly arranged and synchronized.
Travel Insurance: Advising clients on the importance of travel insurance and facilitating the purchase of insurance policies when required. Assisting clients with insurance claims if any issues arise during their travel.
Travel Regulations and Compliance: Staying informed about travel regulations, visa requirements, health and safety guidelines, and other compliance-related matters. Providing accurate and up-to-date information to clients.
Sales and Marketing: Promoting travel packages, deals, and special offers to attract new clients. Collaborating with marketing teams to develop marketing strategies and campaigns to increase sales and brand awareness.
Technology Utilization: Utilizing travel booking systems, reservation software, and other relevant technologies to streamline travel planning and enhance the overall customer experience.
**Job Types**: Full-time, Fresher, Internship
**Salary**: ₹8,086.00 - ₹15,757.41 per month
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- Sales (required)
- Campaign Management (required)
- Management (required)
- total work (required)
License/Certification:
- Diploma/Degree/Masters in Tourism from reputed institute. (required)
Willingness to travel:
- 25% (preferred)
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