Front Office Receptionist

3 days ago

Adyar Chennai Tamil Nadu, India Yash Dental Clinic, Adyar Full time

**Job Title**: Front Office Receptionist

**Location**: Yash Dental Clinic, Adyar

**Position Type**: Full-time

**Responsibilities**:
**Greeting and Welcoming**:Warmly welcome patients and visitors upon arrival.
Provide a friendly and professional first impression of the clinic.

**Appointment Scheduling**:Efficiently manage the appointment schedule for dentists and other staff.
Coordinate with patients to schedule appointments and follow-ups.

**Communication**:Answer and direct phone calls in a courteous and timely manner.
Respond to inquiries and provide information about clinic services.
Relay messages to the appropriate staff members.

**Patient Registration**:Collect and update patient information accurately.
Verify insurance details and ensure all necessary forms are completed.

**Maintaining Front Office Area**:Keep the front office area clean, organized, and presentable.
Ensure reading materials are available for patients.

**Billing and Payments**:Assist in processing billing and payments, if required.
Provide information on fees, payment options, and insurance coverage.

**Assisting Patients**:Assist patients with paperwork and forms.
Address patient queries and concerns with empathy and professionalism.

**Team Collaboration**:Collaborate with dental staff and other team members to ensure smooth clinic operations.
Communicate effectively with colleagues to relay important information.

**Qualifications**:

- Minimum of a high school diploma; additional education or training in hospitality or customer service is a plus.
- Proven experience as a receptionist or in a similar customer service role.
- Excellent communication skills in English (both verbal and written).
- Pleasant and professional demeanor.
- Strong organizational and multitasking abilities.
- Previous experience in a healthcare or dental setting is advantageous.

**Contact Information**: For inquiries, please contact Vijay Prakash, Manager - HR, at +91 70925 77000

Pay: ₹20,000.00 - ₹30,000.00 per month

**Job Types**: Full-time, Permanent

Pay: Up to ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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