Deposit Payment Processing

6 days ago

Mumbai, India Deutsche Bank Full time

**Job Title - High Value Payments (Domestic Payments) - Associate**

**Location: Mumbai**

**Role Description**

The staff is responsible for the accurate and timely processing of all types of payments including processing of Inward and Outward payments, as well as the handling of investigations. This includes the processing of time-critical, complex transactions on behalf of the Bank’s internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The staff undertakes monitoring of complete and accurate capturing of payment transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the staff should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Staff may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. Staff may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. The staff would be responsible to handle Regulatory/Efficiency related/Regional Strategic Projects.

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under child care assistance benefit (gender neutral)
- Flexible working arrangements
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**

Working with Mumbai Domestic Payments team to ensure timely and accurate processing of transactions.

Monitor DIPL/Other Vendor teams responsible for execution of transactions.

Co-ordinate with internal stakeholders such as Front Office, Compliance, Central Treasury Team etc.

**Your skills and experience**

Graduate/Post Graduate Degree from a reputed university.

Minimum 10 years of experience in managing Domestic Transactions.

Should possess in-depth knowledge of RTGS/NEFT/UPI/NACH Products

**How we’ll support you**
- Training and development to help you excel in your career
- Flexible working to assist you balance your personal priorities
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs

**About us and our teams**

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

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