Customer Care Executive

7 days ago

Aluva, India Milestone Career Planner Full time

.conducting customer satisfaction surveys to understand what areas of the

company's services need improvements

∙catering to customer phone calls and diverting the call to the relevant department

for a more advanced form of query resolution

updates and much more

∙dealing with customer issues and churning out an easy-to-follow solution

∙handling customer concerns and complaints in a timely manner

∙informing customers of upcoming promotions or deals

∙establishing a positive rapport with all clients and customers in person or via

phone

∙forming reports based on customer satisfaction statistics and helping their team

to develop new skills

∙fixing appointments based on the availability of customers and clients

∙interacting with customers to ensure they have a desirable and shareable

experience

**Salary**: ₹10,000.00 - ₹20,000.00 per month

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Aluva, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

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