Merchant Trainer-it Support

3 days ago

Surat, India Petpooja Full time

Job Title: Merchant Trainer-IT Support **Job Description**: **Roles and Responsibilities**: - Can visit our Restaurant Partners in Field. - Provide service and customer support during field visits. - Install our POS software in their System / Device. - Give training about our product to our client. - Diagnose errors or technical problems and determine proper solutions to resolve their queries. - Build positive relationships with customers. - Research and identify solutions to software and hardware issues. - Diagnose and troubleshoot technical issues, including account setup and network configuration. - Ask customers targeted questions to quickly understand the root of the problem - Ensure all issues are properly logged. - Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role - Hands-on experience with Windows/Linux/Mac OS environments. - Good understanding of computer systems, mobile devices and other tech products. - Ability to diagnose and troubleshoot basic technical issues - Excellent problem-solving and communication skills - Ability to provide step-by-step technical help, both written and verbal - Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus. Experience Range: 0 - 5 years Educational Qualifications: Any graduation, Skills Required: IT Support, Software Support, Software Training, troubleshooting, Software configuration, Software Installation, Remote Support, - Degree in computer science or information technology. - Good written and verbal communication. - Customer-service focus. - Prior experience working on a Help desk, in IT, or similar technical function - ** Ready for fieldwork** Job Code: KL-YX6QKMKA About Us When Petpooja’s first avatar came into being in 2011, it was a simple B2B food delivery model that took bulk food orders from the corporates & passed them forward to the restaurants. But soon, our founders realised that the restaurants they worked with were not living up to their potential and were shutting down forever. Primarily it was due to a lack of coherent technology that could support their daily operations. Their billing machines were as bulky, tedious and old as time. Due to this, the restaurants never had an actual estimate of their profit margins & expenses. Back then, restaurants were suffering more than growing. This was when our founders decided to build a robust, user-friendly & cost-effective billing software for SMB restaurants that will automate everyday operations and push businesses towards sustainability. And now, a decade into the industry, we have realized our dream of becoming the ideal restaurant billing solution provider to all & every kind of food service business in India. Why Us? Join the Petpooja Family Petpooja is always on the look-out for passionate and talented individuals. If you think you have the zest to work, learn, and have fun, then this is your nirvana Attitude before Aptitude When we say "Attitude before Aptitude", we mean that you need to have the correct attitude to qualify for a test of aptitude. While we do look for the highest aptitude and professional prowess, but, it's not going to be at the cost of the right attitude. And if you want to know more about our team or culture, drop by our office for a cup of coffee or a game of pong As signified by our name - Petpooja, we’re regarded as great hosts.

  • Jr. Sample Executive Jr. Merchant

    2 weeks ago

    Surat, Gujarat, India Surbhi Textile Mills Private Limited Full time

    **Position**: Jr. Sample Executive cum Jr. Merchant **Department**: Garment Division (Merchandising & Marketing) **Reports to**: Senior Merchant / Sampling Head **Key Responsibilities: Sampling & Merchandising** - Assist in development of new samples as per buyer’s requirements and market trends. - Coordinate with sampling unit, fabric & trims department...

  • Beauty trainer

    1 week ago

    Surat, Gujarat, India Notion Online Solutions Pvt. Ltd Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Duties will be varied and will include but are not limited to To maintain positive working relationships with company customers. To uphold the company & brand image of professionalism. Adherence to the Training Module To impart grooming and etiquette sessions Handholding & Cost Control Adherence to MIS & SOP's, Attendance, Punctuality and * Conduct...

  • Ielts Trainer

    2 weeks ago

    Surat, India Just Abroad Full time

    IELTS Trainer Job Description: (Surat /Ahmedabad) Conducting IELTS training sessions for our students Preparing lesson plans and materials for IELTS training Providing feedback and support to students to help them improve their English language skills Keeping track of student progress and making necessary adjustments to teaching methods as...

  • English Language Trainer

    3 days ago

    Surat, India EducateMe Global Full time

    **Job Offer: Co-curricular English Language Trainer** We are seeking a passionate and dedicated School English Language Trainers at **Vadodara, Vapi, Surat & Anand** to join our esteemed educational institution. As an English Language Trainer, you will play a vital role in enhancing students' English language skills and fostering effective communication...

  • Franchise Trainer

    1 week ago

    Surat, Gujarat, India R. Wadiwala Security Pvt Ltd Full time

    .**Job Title**:Franchise Trainer **No. of Openings**: - 1 **Employment Type**:Full Time **Job Time**:09:00 to 07:00(Male) & 09:00 to 06:30(Female) **Salary**:20,000/- to 25,000/ - job location ring road **Key Responsibilities**: - Conduct initial training sessions for new franchisees, covering operational procedures, sales techniques, and customer...

  • Car Detailing Product Trainer

    5 days ago

    Surat, Gujarat, India miracle hub Full time

    **Job Title**: **Product Trainer** **Industry**: Automobile | Car Detailing & Protection **Location**: Surat, Gujarat **Salary**: Up to ₹30,000/month **About the Role**: MiracleHub is hiring on behalf of our client in the automobile sector for a **Product Trainer** who will be responsible for conducting **technical, hands-on training** in PPF (Paint...

  • Trainer for Rpa- UI Path

    5 days ago

    Surat, Gujarat, India Blue Data Consulting Full time

    An RPA UiPath trainer uses UiPath software to design, develop, and deploy automation solutions. Their responsibilities include: - Delivering training programsTrainers deliver training sessions, often to large groups of employees. - This aspect involves trainers taking on the active role of conducting training sessions or courses, igniting the interest of...

  • Key Account Manager

    3 days ago

    Surat, Gujarat, India Paytm Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Description Key Account Manager / Senior Key Account Manager - Surat, Gujarat Sales Offline Merchants - QR / On-siteAbout Us Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms...

  • Sales Team Lead Service

    1 day ago

    Surat, Gujarat, India Paytm Full time ₹ 30,00,000 - ₹ 50,00,000 per year

    Sales - Team Lead Service -SuratAbout us :Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with...

  • Support Executive

    1 day ago

    Surat, India Sourcenet IT service Provider (P) LTD Full time

    Maintain excellent customer satisfaction and review support tickets for appropriate resolution. Provide customer support through phone and chat. Work with other departments to resolve customer issues in a timely manner. Serve as a point of contact for customer support and complaints. **Salary**: ₹10,909.59 - ₹30,375.32 per month Schedule: - Day...