Desktop Support Trainee

5 days ago

Gandhinagar, India Team Computers Pvt Ltd Full time

Payroll Company: Team Computers Client organization: LIC Designation: Desktop support Engineer / Trainee **Location**:Thane** **"Salary: upto 10K Monthly CTC ( Not in Hand)"** **Experience: 0 to 1 years** **Interview Round: Telephonic** **Skills Required: Hardware & Software troubleshooting, LAN, WAN Configuration.** **Job description** **Roles and Responsibilities** - Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role - Address user tickets regarding hardware, software, and networking - Ask targeted questions to diagnose problems. - Conduct remote troubleshooting. - Direct unresolved issues to the next level of support personnel - Working knowledge of office automation products and computer peripherals, like printers and scanners - Knowledge of network security practices and anti-virus programs - Ability to perform remote troubleshooting and provide clear instructions - Create SoPs & K-Base. - Excellent problem-solving and multitasking skills - Customer-oriented attitude **Salary**: ₹8,086.00 - ₹12,000.00 per month **Benefits**: - Commuter assistance Day range: - Monday to Friday Shift: - Day shift Work Location: In person **Speak with the employer** +91 8448181622

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