Telecaller Work From Home

2 days ago


Kochi Kerala, India Milestone Career Planner Full time

**Key Responsibilities**:

- Make outbound calls to prospective or existing customers to inform them about products, services, or campaigns.
- Receive inbound calls and respond to customer inquiries in a professional manner.
- Understand customer needs and provide accurate information or solutions.
- Follow up on leads and maintain customer records in the CRM/database.
- Achieve daily, weekly, and monthly call and conversion targets.
- Maintain call quality, professionalism, and adherence to scripts and compliance standards.
- Escalate complex customer issues to the appropriate departments.
- Provide feedback on customer responses, objections, and trends to improve processes.

Pay: ₹8,086.00 - ₹23,904.75 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Telecommunication: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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