Customer Support Executive

3 days ago

T Nagar Chennai Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

MrMed is looking for Support Executives to assist our customers in order fulfillment and post‑order support over telephone/ chat channels.

**Location: T Nagar Chennai (Only work from office role)**

**Responsibilities**:

- Handling customers’ query on products or the company via phone calls and chat channels, and making follow‑up outbound calls
- Resolving post dispatch issues of customers - eg delivery status, order tracking
- Developing and sustaining solid relationships with customers to encourage repeat purchases
- Escalating unresolved issues to team leads and persistent issues directly to senior management

**Desired Profile**:

- Bachelor’s degree in any field.
- 6 months to 2 years experience in customer support
- Excellent communication skills in English, Hindi and Tamil
- Should possess a temperament for handling customers with care

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹20,000.00 - ₹21,000.00 per month

Schedule:

- Evening shift

Ability to commute/relocate:

- T Nagar, Chennai - 600017, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Are you available to work 12pm to 9pm?

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- Hindi fluently (required)
- English fluently (required)

Work Location: One location

**Speak with the employer**

+91-XXXXXXXXXX

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