Product Content Writer

2 weeks ago

Remote, India Infrrd Full time

Hello there Infrrd here.

Haven’t heard of us before? No problem. First off, it’s pronounced In-fur-d.

We are the creators of a proprietary Intelligent Document Processing platform that automates data extraction from complex and messy unstructured documents. Something nobody has done before And of course, we’re very proud of that. For over a decade, we’ve been building expertise in Artificial Intelligence, Machine Learning, Deep Learning, Natural Language Processing, Neural Networks and much much more.

And now, we are on the lookout for a **Product **Content Writer **who will create product-driven content for our customers and develop our brand. You’ll play a key role in shaping the Marketing team and Infrrd’s trajectory.

We work extremely hard, and also prioritize our fun, collaborative, and well-balanced culture. As a rapidly growing company, opportunities for internal growth and career development are plentiful.

**How You’ll Make An Impact**:

- You will build and maintain external facing documentation for all Infrrd’s platforms, including long and short-form blog posts, eBooks, whitepapers, case studies, infographics, presentations, sales collateral, video and podcast scripts, and more, to be distributed across multiple marketing channels.
- Write copy for creative product campaigns to drive curiosity about Infrrd platform’s features and capabilities
- Research, write, maintain, and improve documentation with relevant content, graphics, and examples.
- Gain a deep understanding of Infrrd’s technology, platform, and offerings to be able to translate complex information into simple yet comprehensive and engaging content.
- Work with the Product Team, Sales Team, Product Engineering Team, and Customers to identify and close gaps in documentation and design necessary collaterals in a way that best explains a given concept.
- Work with mínimal direction towards predetermined goals, and be able to quickly become familiar with the latest technology like AI/ML, Automation, Document Processing, and OCR
- Participate in our learning community, recognize trends and topics of interest, and build content that meets the needs of our customers.
- Propose, coordinate and execute process improvements in the existing content development process.

**What We’re Looking For**:

- 2+ years of content writing experience for a technology company (SaaS preferred)
- Excellent writing, editing, impeccable English grammar command, verbal communication skills, and strong attention to detail.
- Phenomenal communication skills.
- Ability to plan, schedule, and be flexible while meeting tight deadlines.
- Excellent project management skills and knowledge of technical writing best practices.
- Experience in UX writing, content strategy, or information architecture is a plus.

**Not Required, But A Plus**:

- HubSpot Marketing Automation + integration with Salesforce
- HubSpot CMS
- Google Analytics Certification
- Google Ads Certification
- SEO and SEM knowledge

Look forward to speaking with you.

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