Parent Relationship Officer

**JOB DESCRIPTION**:
**Job Title**:Parent Relationship Officer

**Location**: Jubilee Hills - Road no 31, Hyderabad

**Position Type**: Full-time**, **6 Days in a week (2nd and 4th Saturday off)

**Experience**: 2-4 years

**Salary**: 35k to 60k per month

**Overview**:
At Nirah Early Years, children embark on a journey where joy and learning pave the way to independence, and curiosity isn't just encouraged, It's celebrated.

As a Parent Relationship Officer, you will play a vital role in fostering positive relationships between the school and the parents/guardians of our Kids. You will serve as a liaison between parents and the school administration, ensuring effective communication and collaboration to support the educational journey of our Kids. Your responsibilities will include but not be limited to:
**Responsibilities**:

- **Parent Communication**: Serve as the primary point of contact for parents, maintaining regular communication to keep them informed about their child's progress, activities, and events at the preschool.
- **Orientation and Onboarding**: Welcome new parents to the preschool community, providing them with information about our programs, policies, and procedures. Conduct orientation sessions and tours to familiarize parents with our facilities and resources.
- **Parent Education**: Provide resources and support to parents on topics related to early childhood development, parenting strategies, and school-home collaboration. Organize workshops, seminars, and informational sessions to empower parents and enhance their understanding of their child's growth and development.
- **Feedback Collection**: Gather feedback from parents through surveys, meetings, and informal conversations to assess satisfaction levels, identify areas for improvement, and address concerns or suggestions.
- **Conflict Resolution**: Mediate and resolve conflicts or issues that may arise between parents, students, and school staff professionally and diplomatically, ensuring the best interest of the students and maintaining positive relationships.
- **Events Coordination**: Organize and coordinate parent engagement events, such as parent-teacher conferences and social gatherings. Collaborate with the school leadership team and teachers to plan meaningful and enriching experiences for parents and families.
- **Community Outreach**: Represent the preschool at community events, fairs, and networking opportunities to promote our programs and build positive relationships with local families and organizations.
- **Documentation and Record Keeping**: Maintain accurate records of parent communication, feedback, and participation in school events. Keep detailed documentation of parent inquiries, concerns, and resolutions for reference and reporting purposes.
- **Collaboration with Staff**: Work closely with teachers, administrators, and support staff to ensure alignment between home and school environments. Collaborate on strategies to support children's social-emotional development, behavior management, and academic progress.
- **Continuous Improvement**: Stay informed about best practices in parent engagement, early childhood education, and family support services. Participate in professional development opportunities to enhance knowledge and skills relevant to the role.

**Requirements**:

- Diploma or B. Ed or Bachelor's degree in education, child development, psychology, or a related field.
- Proven experience (2-4 years) in a similar role within an educational institution or related industry.
- Excellent interpersonal and communication skills, with the ability to effectively engage and build rapport with diverse groups of parents/guardians.
- Strong problem-solving and conflict-resolution abilities, with a diplomatic and empathetic approach.
- Ability to work collaboratively in a team environment and independently manage multiple tasks with attention to detail.
- Understanding of educational principles, child development, and school administration practices.

**Benefits**:

- Competitive standard salary
- Free access to international education curriculum certificate
- Professional development opportunities
- Fee concession for employees' children
- Friendly and supportive work environment

**How to Apply**:
**Salary**: ₹35,000.00 - ₹65,000.00 per month

Schedule:

- Day shift

Application Question(s):

- How many years of experience do you have working in a role that involves interacting with parents or families?
- What was your previous CTC? (IN LAKHS PER ANNUM)
- Are you comfortable working in an onsite setting?

**Experience**:

- total work: 1 year (preferred)

Work Location: In person