Asset and Configuration Coordinator

Bengaluru, India
- Tech Hiring
- 3118947

**Job Description**:
**ILMT Tool Expert - 1**

Knowledge in installation, configuration and upgrade of ILMT and Bigfix
- Deployment,Software,Capacity health check
- VM Configuration and Testing
- Data Import with Latest logs
- BigFix and ILMT Services Check
- Installation and upgrade of ILMT Scanners
- Upgrading ILMT and BigFix through fixlets
- Install and upgrade Disconnected Scanners
- Scan, Gather and upload in Disconnected Data Source
- ILMT clean up activities
- Onboarding Servers to BigFix
- Onboarding new users to ILMT and Bigfix
- ILMT report scheduling

**SAM OPS - 2**
- Provide License Management Consultancy and Guidance for good management and maintenance of licenses and contracts.
- Important focus on cost reduction and savings
- Focus on Audit Readiness Activities and participation in external and internal audits.
- Managing/reducing complexity in Licensing Domain Areas
- Managing the noncompliance risk and mitigate in given time.
- Having an efficient process to follow up of the regular and complex changes on license models from our main suppliers.
- Maintaining contract summary and following up updated catalog for main suppliers
- Drive all activities related to Tools Management, including requirements management, collection of the as-is situation, identification of gaps, Market survey, specification of the target situation, definition of the strategy (Central vs regional) and business case.
- Understand the ITAM and SAM Tools maturity and ensure good maturity strategy is in place.
- Strong understanding of the strategic changes happening in the Software License Domain
- Support ITAM Strategy and ensure it is implemented in the accounts with good governance.
- Identification of Software Asset covered by the contract.
- Support the account for the declaration / inventory (data collection, benefit allocation, compliance analysis)
- Consultancy on the products (Software Optimization, Compliance Recommendations, Savings Opportunities)
- Internal governance (Product Management, Support Domain Strategy, Collect Future Needs, Maintain Catalogs)
- Manage declarations and reservations.
- Manage license allocations to group company spread globally based on requirements and global agreement.
- Manage allocation of benefits from global agreement to group company spread globally - come up with transparent allocation models and process documentation, communicate the allocation mechanism, create process for requests handling, handle the allocation requests.
- Forecast future needs - Based on evolution, based on requirement, based on change in policy.
- Manage vendor licensing portals - access, license allocation, download and license keys.
- Act as SPOC for all internal queries related to licensing, Declarations, and allocations.
- Recognize Product/Service Evolutions and keep track - recognize products covered in the agreement.
- Manage product lifecycle, identify out of service products, and make sure entities follow product lifecycle - Communication to entities on lifecycle, ensure domain is updated on the product lifecycle.
- Architect Service Management processes and procedures including:

- Portfolio Management
- Install/ Move/ Add/ Change (IMAC)
- Contract Management
- Procurement
- Financial Management
- Software License Compliance
- Software Asset Management
- Integrations with complimentary systems, such as service management, auto-discovery, and configuration management data base (CMDB)
- Gathering business requirements and translating into technical solutions.
- Develop and deliver ITAM technical training for customers, partners and end users.
- Support business development initiatives and activities.
- Very good knowledge of Software License Management and its processes
- Very good knowledge of existing vendors and tools, be able to conduct market survey on Tools in the domain of Asset Management
- Basic technology skills on different hardware architectures, operating system platforms, IT network and database management systems.
- IT awareness & System capability
- Software License Contracts Management Skills and Benefit Management with Realization
- Knowledge on the IT Asset Management Lifecycle process
- Very Good understanding on the CMDB
- Good understanding on Contract Management
- Understanding of the various GIS Service models / RU’s
- Accountable for driving the SLA / KPI Reports of ITAM specified in the contract.
- Thorough knowledge on Software License Management Methods and GAP analysis skills for at least top 10 OEM/Vendors
- Technically should be able to comprehend the licensing terms, license metrics, license accounting, bundles, legacy upgrade products, EOL and EOS products for at least top 10 OEM/Vendors
- Support the Preparation of SLA / KPI Reports for SAM
- Accountable for developing and maintaining a complete and detailed SW assets inventory
- Very strong understanding of ISO 19770
- Knowledge of ITAM Lifecycle
- Very good Knowled