Customer Care Executive

5 days ago

Kolkata West Bengal, India Work Panda Cooperation LLP Full time

Customer Support Associate (CSA).
Job Profile
- Have to check customer’s documents. (UIDAI DQ)
Mandatory Criteria
- Any Grad
Fresher and experience both can apply.

English to Hindi translation also mandate.
Customer orientation.
Ready to work in Shifts.
No planned leave for upcoming 3 month after joining.
10 hr of the day,
Shift
- 9AM to 7 PM and 9 PM to 7 AM
No cab facility.
Working Days-5
Week Off
- Rotaional
Interview Structure
- HR round - General check.
OPS round - General Check
Payout
- For Bengali/ Hindi/English/ Assamese/ Odiya
CTC-160000
In-hand-11800 (around)

Documents Required
- Education Mark sheets
Aadhar Card
Pan Card
Offer, Last three month pay-slip & experience letter.
Location details for Walkin interview:
Tech Mahindra, DLF2, 3rd Floor, Block B, Rajarhat, Kolkata-700156(Opposite of Geetanjali)
It looks like you're sharing a job opening for the position of **Customer Support Associate (CSA)** at Tech Mahindra, specifically focused on verifying documents for UIDAI (Aadhar). Here's a quick summary of the key details:
**Position**: Customer Support Associate (CSA)
- **Department**: Backend Process (Aadhar-related)
- **Work Mode**: 100% in-office
- **Hiring Type**: Permanent, with a fixed salary

**Job Profile**:

- Verifying customer documents related to UIDAI DQ (Aadhar)

**Mandatory Criteria**:

- **Education**: Any Graduate
- **Language Requirements**:

- English to Hindi translation also required
- Customer orientation is essential
- **Shift Availability**: Ready to work in shifts
- **Leave Policy**: No planned leave for the first 3 months
- **Shift Timings**:

- 9 AM to 7 PM or 9 PM to 7 AM (10 hours/day)
- **No cab facility**:

- **Week Off**: Rotational

**Interview Process**:

- **HR Round**: General check
- **OPS Round**: General check

**Documents Required**:

- Education Mark Sheets
- Aadhar Card
- PAN Card
- Offer Letter, Last 3 months’ pay-slip & experience letter

**Location for Walk-in Interview**:

- **Tech Mahindra, DLF2, 3rd Floor, Block B, Rajarhat, Kolkata-700156** (Opposite of Geetanjali)
- **Documents to carry**: CV & Aadhar card (Govt. ID)

**Job Types**: Full-time, Fresher

Pay: ₹11,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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