Customer Interaction Executive

1 week ago

PimpriChinchwad Maharashtra, India Gatita technology pvt ltd Full time

Handling customer inquiries: Responding to customer questions about products, services, orders, billing, and account details. Issue resolution: Identifying customer problems, analyzing the situation, and finding appropriate solutions to resolve complaints and concerns effectively. Customer service delivery: Providing excellent customer service through active listening, clear communication, and a positive attitude. Customer relationship management: Building rapport with customers, understanding their needs, and proactively addressing potential issues to foster loyalty.

**Job Types**: Full-time, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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