Voice Process

3 days ago

Mumbai Maharashtra, India Tech mahindra pvt ltd Full time

We are looking for a **Voice Process Executive** to join our team **at Tech Mahindra**to handle customer calls, provide exceptional customer support and resolve queries related to **Banking**. The role offers an attractive in-hand salary of **₹19500 - ₹20000** and opportunities for growth.

**Key Responsibilities**:

- Handle customer calls professionally and efficiently.
- Address customer queries, resolve concerns and manage complaints.
- Keep records of customer interactions and follow up when required.
- Provide customers with accurate information to help resolve their issues.
- Meet performance targets and work with other departments to manage complex issues.

**Job Requirements**:
**Job Types**: Full-time, Permanent

Pay: From ₹19,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Work Location: In person

**Speak with the employer**
+91 8689948557

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