Service Advisor

17 hours ago


Mumbai, India Lakozy Motors Pvt. Ltd. Full time

We are looking for an experienced service advisor to work in our imported vehicle workshop in andheri west.

**Roles and Responsibilities**:

- Recieve customers in the workshop.
- understand issues in the customers vehicle
- open job cards will all necessary details
- communicate the customers issue to the technicians
- create accurate estimates
- provide timely updates of the status of vehicle
- get approvals for additional work required
- Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up.
- make plans to acquire new customers
- send service reminders

**Requirements and skills**
- Proven work experience as a Service Advisor or similar role
- A strong understanding of automotive technology and the automotive industry
- Proficiency with industry-specific software
- Excellent customer service, interpersonal and communication expertise
- Strong organizational, decision-making and problem-solving skills
- Relevant training and/or certifications as a Service Advisor

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹14,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Andheri West, Mumbai - 400053, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- how many years of automobile service experience do you have?

**Experience**:

- service advisor: 2 years (preferred)

**Speak with the employer**

+91-XXXXXXXXXX


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