Sales and Customer Service Executive

3 days ago

Ernakulam, India Samagra Progressive Learning Solutions Pvt Ltd Full time

**Job description**

Samagra Progressive Learning Solutions Private Ltd is the brainchild of Madhu Bhaskaran, a renowned Business Strategist and HRD trainer. We aim to create a sense of total revamping in the lives of entrepreneurs by crafting world-class products and programs that would help, support and guide them to take their life and business to the next level.

**Responsibilities**:

- Proactively engage with prospective clients to generate sales leads and opportunities.
- Conduct sales presentations and product demonstrations to showcase the benefits of our training and development programs.
- Respond to inquiries and provide information about our programs, pricing, and enrollment process.
- Assist clients throughout the sales process, from initial contact to enrollment and beyond.
- Build and maintain strong relationships with clients to foster loyalty and satisfaction.
- Address client concerns and resolve issues in a timely and professional manner.
- Collaborate with the sales and marketing teams to develop effective strategies for lead generation and customer acquisition.
- Maintain accurate records of sales activities, customer interactions, and other relevant information in CRM software.
- Stay informed about industry trends, market developments, and competitor offerings.

**Requirements**:

- Bachelor's degree in Business Administration, Marketing, or related field (preferred).
- Proven experience in sales and customer service roles, preferably in the education or training sector.
- Excellent communication and interpersonal skills.
- Strong sales acumen with the ability to identify and pursue opportunities.
- Customer-centric approach with a focus on delivering exceptional service.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Proficiency in CRM software and other sales tools.
- Passion for entrepreneurship and a genuine desire to help others succeed.
- Flexible and adaptable with a positive attitude and willingness to learn.
- Ability to work independently as well as part of a collaborative team.

**Benefits**:

- Competitive salary and performance-based incentives.
- Opportunities for professional growth and advancement within the organization.
- Supportive work environment with a focus on teamwork and collaboration.
- Access to cutting-edge training and development resources.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Day range:

- Monday to Friday
- Weekend availability

Shift:

- Day shift

Supplemental pay types:

- Performance bonus

Travel requirement:

- No travel

Work Location: In person

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