Operations Associate

6 days ago

Bengaluru, India Yulu Full time

**About Yulu**:
Are you sick of breathing poor quality air in our cities? Do you worry about climate change? Have you felt like pulling your hair on seeing a congested red route on the Google map? Did you nod in ‘yes’? Same here, we did too And so, we at Yulu set out to fix all of these issues by making our mobility smart, efficient and sustainable. Being India’s leading shared electric mobility player with the largest fleet of EVs and biggest Battery-as-a-Service network, Yulu is reimagining urban mobility for a better future. Not only do we provide an affordable, sustainable and accessible commute alternative to daily commuters, but we are also making last-mile goods deliveries cheaper and green. Simply put, we are revolutionizing the way urban India commutes and consumes by building the Mobility 2.0 paradigm.

We are innovating at the intersection of consumer behaviour, public policies, urban infrastructure, cutting edge technology, deep learning, product design, supply chain innovation and economic inclusion. Our proprietary mobility platform uses IoT, Machine Learning, and AI for vehicle access, fleet management, intelligent demand-supply management, and efficient operations. After 3 years of building a strong foundation for electric mobility, now, as we are ready to feverishly scale our business 10x this year and 100x over the next 3 years by working on many new, complex & BIG challenges on technology, data, product, markets, customer segments and growth, we still feel we are just getting started

If our mission brings a spark in your eyes & if you’d like to join some of the most passionate people in the country who are committed to transform the cacophony on Indian roads into a symphony - Come, join the #Unstoppable Yulu team

**Role Summary**
This person will serve at the Control room of Yulu and be a part of the Monitoring team taking care of the day-to-day operations of the Yulu bikes at the field. They will also come up with a way to implement/strategise new operational processes to improve operational efficiency.

**Key Responsibilities**
- Running day-to-day operations and implementing the strategy for the City Operations.
- Understand every process deeply and implement new processes for optimization and increasing efficiency
- Coordinating & lead with fields' team and constantly evaluate the field operations, implementing the standard operating procedures (SOPs), taking corrective actions and strengthening the position of Yulu
- Drive projects to maximize the quality of bikes available in the field
- Understand repair & maintenance and innovate solutions for proactive maintenance of bikes onroad
- Will be part of the control room team to drive operational efficiency on ground

**Key Requirements**
- Good communication skills in English (mandatory)
- 1-3 years of experience in managing operations and field staff
- E-Commerce, Logistics, Mobility background preferred.
- Open to work in night shift and 6 day working.

**We assure you**
- A friendly culture where you are encouraged to share ideas and opinions.
- A journey that will challenge and reward you in multiple ways.

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