Team Member-it Apps Ctbsupport Services

2 weeks ago


Mumbai, India Kotak Mahindra Full time

**Job Title
**Manager for IT HR team
**Department
IT

**Grade
M3

**Location
Mumbai

**Reporting To
Nipindra kumar
- **Position Purpose**

Managing ID management/IT hr team and Quality team, Driving end-to-end all audits and queries.

Handling Automation
- **Position Responsibilities**

**Sr. No.
**Key Responsibilities
1

Proficient in Escalation management

2

Sound knowledge of Windows Desktop and laptops issues

3

Knowledge of Network

4

Managing the Vendor team to provide support EUS

5

Good communication skills
- **Qualifications and Experience Requirement**

**Experience
Essential

6 to 10+ years relevant experience
- **Competency **Requirements**
- **Technical Skills**

**Skill
**Attribute
Audit and process management

Quality management

People management

**Compliance management,**

**Need to manage Automation team,**

**Need to Quality management.**

**Team handling
- **Behavioural Skills**

**Skill
**Attribute
Good Communication



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