Collection Executive

1 day ago


Delhi Delhi, India scymes services pvt limited Full time

Conduct follow up with customers on overdue loan/ credit cards repayments (Personal Loan, Auto Loan, Credit Card, etc.).
- Explain repayment obligations and educate customers on available repayment options.
- Negotiate settlements or payment plans and ensure timely collections.
- Maintain daily records of customer interactions and payment commitments (PTPs).
- Coordinate with the legal & recovery teams for handling escalated cases, including pre-litigation or legal recovery.
- Submit daily and weekly collection reports to supervisors.
- Ensure adherence to RBI and internal bank compliance norms during all recovery activities.
- Utilize bank-provided systems or mobile apps to update customer recovery status in real-time.

Pay: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Work Location: In person



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