Front Office Executive
6 days ago
**For Hotel in Chandigarh University**
**Responsibilities**:
- Greet guests and visitors with a warm and welcoming demeanor.
- Assist guests with check-in and check-out procedures, including processing payments, issuing room keys, and providing information about hotel amenities and local attractions.
- Handle guest inquiries, requests, and complaints in a professional and courteous manner, resolving issues promptly and effectively.
- Manage hotel reservations, including new bookings, modifications, and cancellations.
- Ensure accuracy of guest information and reservation details in the hotel management system.
- Coordinate with housekeeping and other departments to ensure timely preparation of rooms for incoming guests.
- Maintain accurate records of guest accounts, transactions, and room inventory.
- Assist with administrative tasks such as filing, data entry, and photocopying as needed.
**Skills**:
- Previous 1 yr experience in hospitality, or a related field is preferred.
- Excellent communication and interpersonal skills, with a friendly and professional demeanor.
- Proficiency in using computer systems.
- Availability to work flexible hours, including evenings, weekends, and holidays.
Contact No.: 7087118097
**Job Types**: Full-time, Permanent
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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