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Chat Support Executive

3 weeks ago

Bhopal, India IZIVENTURES Full time

IZI - A consumer tech firm, pioneered consumer drone in India and aggressively expanding into various new verticals to set new industry benchmarks is looking for an ambitious & energetic **Customer Support Executive.**

**Responsibilities & Skills**:

- Understanding the products and services provided by the company.
- Monitoring and handling CRM
- Resolving customer complaints and queries.
- Providing detailed information to customers.
- Maintaining records of each phone call for future reference.
- Offering exceptional customer service and satisfaction.
- Following up with customers for any further information.
- Taking feedback from the customers.
- Negotiating the terms and conditions with the customer.
- Contributing the work to the company’s knowledge base.
- Maintaining a healthy relationship with the clients.
- Adhering to the company’s rules and regulations.

**Location**: Bhopal

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- what is your in hand salary monthly

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

**Speak with the employer**
+91 9753889095