Platform Administrator

**Company Description**:
Infostretch is a pure-play digital engineering services firm focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction. We deliver custom solutions that meet customers’ technology needs wherever they are in their digital lifecycle. Backed by Goldman Sachs and Everstone Capital, Infostretch works with both large enterprises and emerging innovators - putting digital to work to enable new products and business models, engage with customers in new ways, and create sustainable competitive differentiation.

**Job Description & Qualifications**
- The Application Administrator will work configure roles with permissions to access features and perform operations such as create, edit, or delete a bot in the Control Room, and assign the role to a user. Roles grant specific permissions to users, such as Bot Creators and Bot Runners. Primary Responsibility goal is to monitor and maintain the performance of computer systems and networks of Automation Anywhere
.-
Experience in Software Configuration Management
-Experience on Automation Anywhere v 10 and above.
-Experience in AA Installation Client/Control Room.
-Experience in AA Upgrade/Patching.
-Experience in designing the high availability architecture of Control Room, Bot Runner Machines, Network and Operating System - for multi
- country/multi-language/multi-time zone deployment.

**Technology Requirements**Experience in deployment of bots on AA v 10 & above.
-Experience deployment of Web Control Room.
-Performs scheduled maintenance activities such as server reboot & software patching.
-Experience in implementation of Security via Control Room.
-Maintains user and bot accesses in the control room as approved by system and process owners.
-Awareness and demonstrated ability of implementation of best practices for bot deployment.
-Adheres to the bot delivery/governance framework and performs change control/ prod code migration post approvals.
-Works with internal and external IT teams to resolve issues on the infrastructure
-Assists support team to monitor bot runs and resolve production issues.
-Partners with other team members to perform seamless transition of support during time zone rotation.

**Experience / Qualifications**:
- 3-5 years’ experience in an IT technical support role
Experience identifying problems, isolating root causes, and initiating corrective actions
Experience installing, repairing, and conducting preventive maintenance of laptops and corporate owned devices by providing technical support
Troubleshooting software and hardware failures and determining network problems
- Good understanding of database, data warehouse, and data lake infrastructure, as well as standard database engineering, and database administration concepts
Experience with Cloud services, Amazon Web Services (AWS) and Microsoft Azure
Experience with SQL is preferable

**Education**- Bachelor’s Degree in related field or equivalent work

**Disclaimer**:
If you feel that this is a good match for your skillsets, please submit a current word version of your resume along with a cover letter describing your skills, experience and salary expectations. We are an Equal Opportunity Employer (EOE).

**Job Code**: QE-AP-220562

**Category**: Engineering

**Job Type**: Full-Time

**Location**: Pune, India or Ahmedabad, India