Designer, Instructional

Designer, Instructional

We're hiring and are looking to connect with folks who can join us as Learning Experience Designers to help us build exceptional learner and customer experiences.

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.

About TTEC

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

What You'll be Doing

You'll bring in expertise in Instructional Design and User Experience Design to drive better learning engagement as well as learner knowledge and retention. You'll be exposed to innovations in the areas of automation, AI, social, simulation, self-paced, game-based, and mobile learning.

You'll be responsible for the design, development, delivery, evaluation, as well as enhancement and maintenance of virtual blended learning experiences that are human-centered, goal-oriented and data driven. This exciting role uses a variety of methodologies and technologies from learning design, learning science, graphic design, and media design to create learning content and experiences.

As a Learning Experience Designer, You'll Enjoy:

- Fun, talented and witty teammates
- Knowledgeable, encouraging, and present leadership
- Family-friendly environment
- Free-spirited, theme-based employee events
- Diverse and community-minded organization
- Career-growth and lots of learning opportunities for aspiring minds
- And yes...all the competitive pay and benefits you'd expect

On a typical day, you'll
- Build, incubate, test, and go live with learning solutions that bring about great learning experiences across multiple clients, verticals, and geographies
- Support the Global Learning Delivery Project Management team in the curriculum design and redesign
- Leverage learning data to monitor performance, predict learner success, and deliver the right outcomes
- Conduct research on learning tools and platforms

In this role, you'll report to the Learning and Development Innovation and Technology Manager. You'll impact the employee journey, clients, and the overall business globally with your redesign of the curriculum and learner experience.

Why You? What You Bring:
Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table... along with the following:

- Advanced English communication skills
- Bachelor's degree in any field
- 3 years of demonstrable experience including building e-learning content using Articulate Storyline or similar learning design authoring tools, using advanced features in audio-editing tools, using learning technology apps for rapid design and creating user content using basic graphic design features
- Experience using Learning Management Systems and/or Learning Experience Systems
- Proficiency in Microsoft Office including using advanced features in PowerPoint and basic features in Excel
- Basic project management skills and familiarity with task manager or productivity tools
- Experience in learning data analysis to effectively evaluate behavioral and business impact of training programs

**Primary Location**: : India-Gujarat-Ahmedabad
** Job**: : Operations / Business Support

JSGYM-TE