Hindi Call Handler

6 days ago


Thane, India Inspire Tech Solutions Full time

Absolutely Here’s your updated professional Job Description for the Telecaller (Hindi Speaking) role with the latest changes integrated:
Job Title: Telecaller - Hindi Speaking

Company: Hdfc BPO process

Location: Majiwada, Thane

Salary
- 12000/- to 16000/
- Working Hours: Rotational Shifts (24/7 Environment)
- Shift 1: 7:00 AM - 4:00 PM
- Shift 2: 10:00 AM - 7:00 PM
- Shift 3: 1:00 PM - 10:00 PM

Job Summary:
Key Responsibilities:

- Make outbound calls to explain products and services
- Handle inbound customer queries effectively
- Maintain accurate records of calls and customer interactions
- Follow communication scripts, company procedures, and compliance standards
- Meet daily and monthly targets
- Ensure a high level of customer satisfaction

**Required Skills**:

- Fluency in Hindi is mandatory
- Basic understanding of English
- Strong verbal communication and active listening skills
- Polite, confident, and service-oriented attitude
- Ability to meet performance targets
- Basic computer skills and familiarity with calling tools

Qualifications:

- Minimum: 12th Pass (HSC)
- Graduates are also eligible
- Freshers are welcome
- Prior experience in telecalling, telesales, or customer support is an advantage

Experience Required:
Gender:
Job Location:

- Hindi BPO - Majiwada, Thane

**Job Types**: Full-time, Fresher

Pay: ₹12,000.00 - ₹15,500.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person


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