Sales Co-ordinator

2 weeks ago

Mumbai, India High Career Full time

Customer relations - be in touch with customers on a regular basis
- Prepare Invoices, dispatch orders, sales orders
- Prepare shipment documentation
- Coordinate with factory about dispatch planning and status for received orders
- Handle customer query regarding dispatches
- Send customer shipment details
- Coordinate with transporter and shipping lines
- Get monthly freight rates from forwarders
- Ensure each container loaded is checked against guidelines
- Execute all back end sales work
- Must take full responsibility of ensuring orders are executed on time
- Inform HOD about delays in dispatches, transporter issues, etc
- Maintain monthly order reports
- Update HOD about drip in sales or no order received
- Send regular updates to HOD regarding pending orders
- Ensure orders are dispatched within the same month
- Send customers prices when required
- Maintain and store TDS and MSDS of all products
- Ensure samples are sent to customer
- Regular follow up with customer for sample feedback, service and collection
- Ensure collection is done on time

**Qualities**:

- Outstanding communication skills (verbal and written)
- Must be able to handle customer requests and concerns swiftly
- Passionate and exciting
- Should know which task to prioritise and take up on urgency
- Well-spoken and well read
- Team player
- Should be able to handle work pressure if it exceeds beyond their given work profile
- Willingness to take up colleagues work with full enthusiasm in their absence

**Other factors**:

- Salary as per industry norms
- Product technicalities not necessary to be known to them but general understanding would be beneficial

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: Up to ₹500,000.00 per year

Schedule:

- Day shift
- Monday to Friday
- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 4 years (preferred)

**Speak with the employer**

+91 8779514667

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