Customer Care Representative

2 days ago

Kirti Nagar Delhi Delhi, India Daamaira Home & Living Ltd Full time

**Customer Care Representative**
**Daamaira Home & Living - Delhi**

**Job Type**: Full-time (On-site)
**Location**: Rama Road, West Delhi (Near Kirti Nagar Metro Station)
**Timings**: 10:00 AM - 6:30 PM
**Salary**: ₹15,000 - ₹20,000 per month

**About Us**

Daamaira Home & Living is a premium home décor and furnishings brand, offering timeless designs and high-quality products. We are seeking a dedicated **Customer Care Representative** to join our team and ensure a smooth experience for our clients.

**Key Responsibilities**
- Manage **order processing** (inward & outward of orders) with accuracy and timely follow-up.
- Maintain **stock records** and assist in inventory management.
- Coordinate with logistics partners for order dispatches and deliveries.
- Maintain customer satisfaction by resolving queries and complaints effectively.
- Provide support to the sales and operations team where required.

**Requirements**:

- Prior experience in **customer service, e-commerce, or retail** preferred.
- Good communication skills in **English & Hindi**.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks in a fast-paced environment.

**What We Offer**
- Competitive salary**:₹15,000 - ₹20,000 per month** (based on experience).
- Opportunity to work with a growing premium home décor brand.
- Friendly and collaborative work environment.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

Expected Start Date: 28/08/2025

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