Ce3 Coll Contact Center Rb 485

4 days ago


Bengaluru Karnataka, India Zensar Technologies Full time

Collab - Contact Centre
- Required Skills (Must Have and should meet all the below standards for qualifying to

this role)

o Installation of UCCE components such as ICM, CVP, CUIC, Finesse, CCMP,VVB,
CUSP
- Configuration of UCCE components.
- Consulting skills with excellent verbal and written communication and
presentation skills
- Basic Troubleshooting/Design skills of UCCE Components and Call flow.
- Desired Skills (Good to have as value add to this role)

o Overall High level Design Knowledge on UCCE Technology
- Strong knowledge on Call flow of CVP Deployment model
- Education &/ Additional Certification’s
- Bachelors / Master Degree
- CCNA, CCNP or CCIE Certifications


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