
Order Processing Executive
6 days ago
**Job Summary**:
We are looking for a detail-oriented and efficient **Orders Processing Executive** to manage the end-to-end processing of customer orders for **Flipkart**. The role involves handling online orders, coordinating with warehouse and logistics teams, updating order status, and ensuring timely and accurate dispatch and delivery.
**Key Responsibilities**:
- Process daily customer orders on the Flipkart seller/warehouse portal.
- Confirm, pack, and dispatch orders within the SLA (Service Level Agreement) timelines.
- Coordinate with warehouse/inventory team to ensure stock availability.
- Manage returns, cancellations, and replacement orders.
- Monitor and update order status, shipment tracking, and logistics coordination.
- Ensure packaging and labeling standards are followed as per Flipkart guidelines.
- Generate shipping labels and invoices using Flipkart seller tools.
- Resolve order-related issues in coordination with the customer service or support team.
- Maintain accurate documentation and reports of all processed orders.
- Ensure high levels of accuracy and customer satisfaction.
**Skills & Qualifications**:
- Minimum 10+2 or Graduate in any stream.
- Prior experience in e-commerce order processing (preferred).
- Familiarity with Flipkart Seller Hub or similar order management systems.
- Good communication and coordination skills.
- Attention to detail and time management.
- Ability to work under pressure in a fast-paced environment.
**Work Schedule**:
- 6 days a week
**Experience**: 0-6 Months (Freshers can apply)
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Work Location: In person
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