Tele Counselor

6 days ago

Noida, India ShramIN Connect Pvt Ltd Full time

Tele-Counselor ( Work from Office)

∙Job Type - Full Time

∙Location - Noida Sector 62

∙Salary - (12k - 18k) depends on your experience and knowledge

We are looking out for an experienced and self-driven Tele-Counselor to join our sales team for

ShramIN, a dedicated job site for the blue & grey collar workforce needed in micro and small

employers, and training partners. As a Telesales Representative, you will be responsible for handling

outgoing calls from the Students; resolving their issues in ShramIN App.

Job description

∙Call ITI students and provide counseling.

∙Guide the students regarding their career decisions

∙Provide information about the various jobs available in ShramIN App.

∙Assist students in making profiles on ShramIN App.

∙Organize career counseling for Blue & Grey collar.

∙Connect with Training Partners and assist them for Mobilization.

∙Ability to learn about our job portal Inside Out So that you have thorough knowledge to guide

and help the Students in rectifying their issues.

∙Make outgoing calls to students to brief them about ShramIN Jobs based on their interests.

∙Follow up with the students and Training Partners in a timely manner.

∙1-2 years of job experience in Tele-Counseling. Prior experience in the same field will be an

advantage.

∙Graduate in any stream.

∙Good convincing power.

∙Good working knowledge of Excel/Word.

∙Ability to resolve issues and address complaints. Cool-tempered and able to handle

objections.

More details:
∙Company will reimburse call bills.

∙This is a permanent work-from-office job and work timings are between 9:30 AM to 6:30 PM.

∙Working days Monday to Saturday.

**Salary**: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Sector-62, Noida - 201301, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (required)
- Counselling: 1 year (required)

**Language**:

- English (required)

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