Admission Counselor

We are seeking an enthusiastic and driven Enrollment Counselor to join our team and play a pivotal role in promoting and facilitating enrollment for our upcoming events. As an Enrollment Counselor for Events, you will be responsible for guiding prospective participants through the enrollment process, answering their queries, and ensuring a seamless experience from initial interest to event attendance. Your interpersonal skills, attention to detail, and passion for connecting with people will be essential in helping us achieve our event participation goals.

**Key Responsibilities**:

- **Prospective Participant Engagement**: Initiate and maintain meaningful conversations with individuals interested in participating in our events. Communicate the value proposition of the event, addressing their inquiries, concerns, and objections effectively.
- **Enrollment Assistance**: Guide interested individuals through the enrollment process. Provide step-by-step instructions, assist with form submissions, and ensure all necessary information is accurately collected.
- **Relationship Building**: Establish a rapport with potential participants. Understand their needs, preferences, and motivations to tailor enrollment strategies and provide personalized guidance.
- **Information Dissemination**: Distribute event-related materials, including brochures, schedules, and important logístical details. Ensure participants have access to all the necessary information to prepare for the event.
- **Cross-functional Collaboration**: Collaborate with the marketing and communications teams to align enrollment strategies with promotional campaigns. Provide insights from interactions with potential participants to refine marketing messaging.
- **Data Management**: Maintain accurate and up-to-date participant records in the enrollment database. Track progress through the enrollment process and generate reports as required.
- **Follow-up and Follow-through**: Reach out to participants who have shown interest but haven't completed the enrollment process. Offer assistance, address concerns, and encourage completion.
- **Event Advocacy**: Serve as a knowledgeable advocate for the event. Communicate its benefits, learning opportunities, and networking potential to generate excitement and interest.
- **Feedback Collection**: Gather feedback from participants about their enrollment experience. Identify areas for improvement and contribute to enhancing the overall enrollment process.

**Qualifications**:

- Bachelor's degree in a relevant field or equivalent practical experience.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to build rapport quickly.
- Customer-centric mindset and a passion for assisting individuals.
- Detail-oriented and organized approach to managing participant records.
- Proficiency in using enrollment and CRM systems.
- Prior experience in enrollment counseling, customer service, or sales is a plus.
- Familiarity with event planning and management is advantageous.
- Ability to work independently and as part of a collaborative team.
- Flexibility to work weekends and evenings as required by event schedules.

**Benefits**:

- Competitive salary and performance-based incentives.
- Professional development opportunities to enhance counseling and communication skills.
- Exposure to a dynamic events environment with networking opportunities.
- Opportunity to contribute to the success of high-impact events.
- Supportive and inclusive work culture.
- Note: This job description is a general outline of responsibilities and qualifications. Actual job duties and requirements may vary based on the specific needs of the organization and events._

**Job Types**: Full-time, Regular / Permanent

Pay: ₹30,000.00 - ₹45,000.00 per month

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)