Tele Collection Executive

3 days ago


Delhi Delhi, India Bridgexcel innovations pvt ltd Full time

Position: Collection Agent

Location: Delhi

Experience: 1+ years

Language Preference: Tamil

Requirement: Strong communication skills are a must

**Salary**: 24kCTC to 26K CTC

Roles & Responsibilities:

- Contact customers regarding overdue payments and negotiate repayment terms to achieve collection targets.
- Maintain accurate records of customer interactions, payment updates, and commitments.
- Ensure all recovery efforts adhere to company policies and legal guidelines.
- Address customer queries related to payments and escalate complex cases to the senior team when necessary.
- Collaborate with field collection agents and update them on unresponsive accounts.
- Identify high-priority accounts and take proactive steps to mitigate repayment risks.
- Handle interactions with professionalism and empathy to maintain a positive customer experience while emphasizing repayment.

Pay: ₹20,000.00 - ₹23,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Morning shift

Work Location: In person



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