Phone Banking Officer
3 days ago
To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction.
- To identify and convert the opportunities for cross selling (banking product) on customer's call.
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
- Complete the logs specified by the process (End-of-day target).
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process.
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
**Job Types**: Full-time, Permanent
**Salary**: ₹20,000.00 - ₹50,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
- Weekend only
Supplemental pay types:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Magathane, Mumbai, Maharashtra (required)
Ability to Relocate:
- Magathane, Mumbai, Maharashtra: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9643853808
-
Phone Banking Officer
24 hours ago
Airoli, Navi Mumbai, Maharashtra, India Plada Infotech Services Pvt. Ltd Full timeWE ARE HIRING.. Company : Yes Bank Job Location : Airoli, Mumbai Designation : Phone Banking Officer Process : Outbound Voice Process (Insurance Sales) Qualification : Graduation Experience : 1 to 5 years Max age 35 years Salary : 18,000 - 29000 Monthly + Other Benefits Job Role & Responsibilities: - 1. Will have to handle calls of the yes...
-
Phone Banking Officer
2 weeks ago
Mumbai, Maharashtra, India Vibrantzz Management Services Full timeJob Opening for Phone Banking Officers Job Title: Senior Customer Service Advisor Opening for US based process Location: Malad and Thane. Graduate Fresher are also eligible to apply. Salary up to 35k in hand and incentives Weekly 2 rotational week off Contact No: 9967788943 Regards, Aaron Mendes Vibrantzz Management Services **Job Types**:...
-
Retail Operations: Axis Phone Banking Officer
2 weeks ago
Mumbai, Maharashtra, India Axis Bank Full timePhone Banking Officer - Voice**INTERNAL USAGE**: **No. of Vacancies**: **Reports to**: **Is a Team leader?** - No**Team Size**: **Grade**: **Business**: - Retail Operations**Department**:- Axis Phone**Sub**Department**: - Axis Phone**Location**: - Mumbai/Chennai**About Axis Phones** Axis Phones engages with Axis Banks customers and prospects, virtually,...
-
Phone Banking Officer
24 hours ago
Ghansoli, Navi Mumbai, Maharashtra, India Tech Mahindra Full time**Hiring For Banking Officer - Customer Service** - **Process** - Inbound - **Designation** - Associate_ Customer service - **Experience** - Minimum 1yr experience required from Banking Process ( Inbound / Outbound ) from BPO Industry. - **Skills Required** - To handle bank customer queries/complaints and resolve the same over the call, using DB provided by...
-
Phone Banking Officer
4 days ago
Mumbai, India Aditya Birla Sun Life Insurance Full timeAditya Birla Sun Life Insurance is hiring for: **Relationship Manager - Phone Banking (Lead Generation process)** - You will have to contact with potential customers and pitch life insurance products, create interest and generate leads - You will pass on the leads to sales team for sales - Daily 200 - 250 calls need to be made - Positions open in Andheri and...
-
Phone Banking Mumbai
4 days ago
Mumbai, India QWEEN NETWORK LLP Full timePhone Banking Officer Goregaon, Mumbai and Pernungudy Chennai Phones Officer role is focused on rendering services to Bank customers and ensuring satisfactory,first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set...
-
Phone Banking Role Goregaon
24 hours ago
Mumbai, Maharashtra, India Qweensnetwork Full timeWe are hiring for Assistant Manager (Work from Office) - Mumbai Assistant Manager - 5lpa - Graduates with 2+ year of experience Six Days Working Please ensure no gap in studies/ no backlogs. Open to work in shifts as in days/noon/ night.It will be rotational. HAS TO BE A GRADUATE Urgently Hiring for - 1.Role - Phone Banking officer Officer 2.Process...
-
Phone Banking Officer
2 weeks ago
Navi Mumbai, India Mehrwert Infotech Pvt Ltd Full time**US Banking Inbound Voice Process.(Work From Office)** Graduate Freshers can apply. Salary - upto 25k inhand Min 1 Year of BPO experience Salary - 33.1k Inhand. Plus 3.5k Variable incentives Shift - 24*7 Rotational. Week offs - Any 2. One Side Transport will be provided. Rounds - MCAT/HR /Ops. **Salary**: ₹15,000.00 - ₹33,100.00 per...
-
Navi Mumbai, India Plada Infotech Services Ltd. Full timewe are hiring..company : yes bankjob location : airoli, mumbaidesignation : phone banking officerprocess : outbound voice process (insurance sales)qualification : graduation experience : 1 to 5 yearsmax age 35 yearssalary : 18,000 - monthly + other benefitsjob role & responsibilities:-1. will have to handle calls of the yes bank.2. solving the queries of the...
-
Phone Banking Officer
1 week ago
Malad, Mumbai, Maharashtra, India Corporate Hub Full timeWe are urgently hiring for "Senior Customer Service " in Malad west Mindspace. Salary - 26k to 34k + plus incentives + OT Hsc with 6months or Graduate fresher will do. Need Excellent Communication **Requirements**: - Excellent verbal and written communication skills in English. - Strong customer service orientation with a passion for helping others. -...