Ai Ops

7 days ago

Bangalore City Bengaluru Karnataka, India Techtiera Sdn Bhd Full time

**Roles and Responsibilities**
- **AIOps Strategy and Implementation**: Develop and execute a comprehensive AIOps strategy to modernize IT operations, focusing on AI-driven incident management and predictive analytics. Collaborate with stakeholders to identify high impact use cases, prioritize initiatives, and define KPIs for success (e.g., reduced MTTR, increased uptime).
- **AIOps Platform Management**: Evaluate, configure, and manage AIOps platforms (e.g., BigPanda) to aggregate, normalize, and correlate alerts from monitoring tools. Implement AI/ML models for anomaly detection, root cause analysis, and incident prioritization.
- **Automation Integration**: Design and implement automation workflows using tools like Ansible and Rundeck, integrated with AIOps platforms via APIs and webhooks. Develop scripts and playbooks to automate incident remediation, provisioning, and configuration tasks for self-healing systems.
- **Predictive Analytics and Monitoring**: Leverage AIOps platforms to monitor IT environments, predict potential incidents, and optimize performance. Analyse metrics and trends to proactively address bottlenecks and scalability challenges.
- **CI/CD and DevOps Integration**: Integrate AIOps and automation solutions with CI/CD pipelines to support automated testing, deployment, and infrastructure changes. Implement version control and audit trails for automation and AIOps artifacts.
- **Documentation and Knowledge Sharing**: Document AIOps workflows, automation scripts, and best practices to enable knowledge transfer. Provide training to IT teams on AIOps tools, automation techniques, and incident management processes.

**Requirement**
- **Education**:A relevant degree (Bachelor’s or Master’s) in Computer Science, Information Technology, Engineering, or related fields with a minimum of 10 years’ experience in IT Operations.
- **Certifications**:ITIL, Ansible Certification, AIOps-related certifications (e.g., BigPanda University, Splunk, or Moogsoft), or equivalent.
- Strong expertise in AIOps platforms (e.g., BigPanda, Splunk) for incident correlation and predictive analytics.
- Proficiency in automation tools (Ansible, Rundeck) and scripting languages (Python, Bash, PowerShell).
- Experience across infrastructure stacks (Linux, Windows, cloud environments) and knowledge of cloud platforms (Azure, GCP).

**Job Type**: Contractual / Temporary
Contract length: 12 months

Pay: Up to ₹3,000,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Application Question(s):

- Are you willing to relocate to Malaysia if you are shortlisted for this role?

**Experience**:

- AI Ops platform: 7 years (required)

Application Deadline: 26/07/2025

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