
Category & Ai Ops Associate
1 week ago
**Strategy & Planning**
- Conduct market, competitor, and patient behavior research
- Identify whitespace and define category-level problem statements
- Draft business cases and rollout blueprints for new verticals
- Build OKR frameworks for each initiative.
- **Category Ownership**:
- Manage daily operations and performance of the launched categories
- Track KPIs and identify levers for growth
- Align with sales, content, ops, and marketing teams to ensure smooth functioning
- Ensure SLAs, customer experience, and quality standards are met **AI-Led Execution**:
- Use AI tools (ChatGPT, Notion AI, Midjourney, Claude, etc.) for:
- Automating workflows
- Drafting SOPs, pitch decks, onboarding guides
- Customer segmentation and targeting logic
- Internal tool development and documentation **Stakeholder Management**:
- Coordinate across functions to drive accountability and outcomes
- Create feedback loops for continuous optimization
- Liaise with medical professionals for category onboarding
- Manage external vendors and partners (logistics, tech, consultants)
Pay: ₹400,000.00 - ₹500,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
- Work from home
Work Location: In person
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